Fear of the unknown

21st February 2013

We often hear people saying “If it isn’t broke, why fix it?” And I was thinking about why we can be so loathe to try something new, or change the way we’ve done something for years.

It is understandable that we get used to doing something in a particular way and learning to do it a different way will take time. And time is about the most valuable commodity in a small business. We see the time spent learning a new system or process as wasted, when the old system would have got a good enough result in half the time. But is this really the case?

This week we started using a new system for managing our leads. The first day was very frustrating, as we seemed to be going round in circles and achieving very little. And naturally we started to wonder whether we had made the right decision. Gradually though everything started to fall into place and by the end of the second day, we were thinking “How did we ever manage before?” Already it has actually saved time and looking ahead I’m confident it will continue to do so. The end result being a much more efficient and user-friendly system, enabling us to concentrate on other things.

So next time you are considering changing a process or system, but are being put off because of the time involved in getting to grips with it, don’t immediately write it off. Do your research, ask for a free trial, speak to other users and in the end you may find that a little time spent learning a new system can reap rewards in the long run.

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