Are you managing your team

7th February 2013

Do you know who is doing what in your business? Do they follow your systems? Are you sure they are projecting your values and ethics to the outside world?

For those of you who have read the “E Myth” by Gerber, you will recognise the risks of abdication versus delegation, but for many this is an unfamiliar concept, until you have experienced it yourself.

Essentially, as a business grows you will need to start to take on people to support it, and to allow you as the business owner to free up time to work on the key aspects which are your responsibility. Of course many people are terrified of letting go initially, but once they have passed a whole load of tasks over, they suddenly realise how much better life seems to be. However, the danger arises if you abdicate all these responsibilities rather than delegate and then manage. If you simply hand things over and then let them get on with it in their own way, you can quickly find that the whole nature and even culture of your business starts to change as others start to impose their own ways and their beliefs into what they are doing. If this results in systems not being followed, and processes being altered so that only one person can do them, then mistakes and quality issues start to appear, and you may become dependent on key personnel who have created their own little “kingdom.”

So remember, as you let go, always manage what you have passed on. Make them accountable, have regular meetings where they report results back to you, and ensure that things are done in line with the business culture, not that of the individual.

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